Commercial terms status
No placeholder terms are presented as a binding agreement.
Service scope
A signed offer and approved terms must identify enabled locations, channels, entitlements, providers, hardware, onboarding/migration, support, data processing, markets, and unavailable capabilities. Product pages and sandbox behavior are not a commercial promise.
Commercial terms
The final order form must state currency and tax, subscription and usage, location/device terms, payment and provider pass-through costs, hardware ownership, onboarding, term/renewal, cancellation, suspension, export, retained access, and account closure.
Restaurant responsibilities
The restaurant reviews its menu, prices, tax configuration, allergen/nutrition claims, hours, fulfillment, alcohol and employment policies, guest communications, imported data, roles, devices, and published content. OrderDock cannot supply jurisdiction-specific professional advice.
Operational safety
Use must not enable fraud, unlawful surveillance or discrimination, deceptive pricing or reviews, unsafe food assertions, abusive messaging, credential sharing, cross-tenant access, malicious uploads, provider forgery, denial of service, or unauthorized AI tools.
Changes, suspension, and exit
Material subscription changes show immediate and renewal effects before confirmation. Suspension preserves access required for exports, invoices, payouts, disputes and support as policy permits. Closure verifies ownership and outstanding obligations, then records export, disconnect, retention, deletion and confirmation.